RTN Digital Services

How to Identify and Fix the Most Common Website Bugs

Michael Chen
Michael Chen
Senior Developer
March 20, 2023
10 min read
How to Identify and Fix the Most Common Website Bugs

Introduction

Website bugs can significantly impact user experience, conversion rates, and even search engine rankings. From broken links to compatibility issues, these problems can drive visitors away and damage your brand's credibility.

In this guide, we'll explore the most common website bugs and provide practical solutions to fix them, helping you create a smoother, more reliable user experience.

Website debugging concept

Identifying and fixing website bugs is crucial for maintaining a professional online presence

Common Website Bugs We'll Cover:

  • Broken links and 404 errors
  • Cross-browser compatibility issues
  • Responsive design problems
  • Slow loading pages
  • Form submission errors
  • JavaScript conflicts
  • Image display issues
  • Security vulnerabilities
  • Navigation and UX problems

01. Broken Links and 404 Errors

Broken links are one of the most common and frustrating website issues. They create dead ends for users, waste crawl budget for search engines, and can negatively impact your site's SEO performance.

Regular link audits are essential to identify and fix these issues before they affect your visitors.

404 error page

How to Find and Fix Broken Links:

  • Use link checking tools

    Tools like Broken Link Checker, Screaming Frog, or Google Search Console can identify broken links across your site.

  • Fix or redirect broken internal links

    Update internal links pointing to non-existent pages or implement 301 redirects to appropriate alternative content.

  • Create a custom 404 page

    Design a helpful 404 page that guides users back to working content, includes navigation options, and perhaps a search function.

  • Check for links to external resources

    Regularly verify that links to external websites are still active, especially in older content.

Tip: Set up regular link audits (monthly or quarterly) to catch broken links before they impact user experience and SEO.

02. Cross-Browser Compatibility Issues

Different browsers can interpret HTML, CSS, and JavaScript in slightly different ways, leading to inconsistent experiences for users. Ensuring your website works correctly across all major browsers is essential for providing a reliable user experience.

Multiple browser logos

Diagnosing and Fixing Browser Compatibility Issues:

  • Test across major browsers

    Use tools like BrowserStack or LambdaTest to test your site on different browsers and versions.

  • Use CSS prefixes

    Add vendor prefixes for CSS properties that might not be fully supported across all browsers, or use tools like Autoprefixer to handle this automatically.

  • Check for JavaScript compatibility

    Use polyfills or transpile modern JavaScript to ensure compatibility with older browsers.

  • Implement feature detection

    Rather than browser detection, use feature detection libraries like Modernizr to provide fallbacks when certain features aren't supported.

03. Responsive Design Problems

Website on multiple devices

With users accessing websites from a variety of devices—from large desktop monitors to small smartphone screens—responsive design issues can significantly impact usability and conversion rates.

Common responsive design problems include elements that overflow their containers, text that's too small to read, buttons that are difficult to tap, and layouts that break at certain screen sizes.

Common Responsive Issues:

  • Overflow content on small screens
  • Unreadable text or inappropriate font sizes
  • Touch targets too small for mobile users
  • Images not scaling properly
  • Tables breaking mobile layouts
  • Fixed-width elements causing horizontal scrolling

Solutions:

  • Use flexible layouts and relative units (%, em, rem)
  • Implement proper breakpoints with media queries
  • Test on real devices, not just browser emulators
  • Use responsive images with srcset attribute
  • Make touch targets at least 44px × 44px
  • Implement responsive tables with CSS techniques

Tools for Testing Responsive Design

Browser Dev Tools

Chrome, Firefox, and Edge all have device emulation tools in their developer consoles.

Responsive Testing Sites

Responsively App and BrowserStack Responsive

Real Device Labs

Test on actual devices for the most accurate results, especially for touch interactions.

04. Slow Loading Pages

Page speed is crucial for both user experience and SEO. Slow-loading websites frustrate users, increase bounce rates, and can negatively impact your search rankings. Identifying and fixing performance issues can lead to significant improvements in user engagement and conversion rates.

Page speed concept

Common Causes of Slow Loading:

  • Unoptimized images

    Large image files can significantly slow down page loading. Compress images and implement lazy loading for content below the fold.

  • Render-blocking resources

    CSS and JavaScript that prevent the page from rendering quickly can be optimized by deferring non-critical resources.

  • Too many HTTP requests

    Combine CSS and JavaScript files, use CSS sprites for icons, and implement HTTP/2 to reduce the impact of multiple requests.

  • Lack of browser caching

    Implement appropriate cache headers to store resources locally in users' browsers for repeat visits.

  • Slow server response time

    Upgrade hosting, implement server-side caching, or use a Content Delivery Network (CDN) to improve response times.

Use tools like PageSpeed Insights, WebPageTest, and GTmetrix to identify specific performance issues and prioritize optimizations.

05. Form Submission Errors

Forms are critical conversion points on most websites, whether they're contact forms, signup forms, or checkout processes. Form submission errors can directly impact your business by preventing users from completing desired actions.

Common form issues include validation errors, submission failures, and poor error handling that leaves users confused about what went wrong.

Form with validation errors

Diagnosing and Fixing Form Issues:

  • Test form submissions thoroughly

    Try submitting forms with various inputs, including edge cases, to ensure they handle all scenarios correctly.

  • Implement clear validation

    Use both client-side and server-side validation, with clear error messages that explain how to fix issues.

  • Check form handling code

    Verify that server-side scripts are processing form data correctly and handling errors gracefully.

  • Test across devices and browsers

    Forms can behave differently across platforms, so test on multiple devices and browsers.

  • Implement form analytics

    Use tools like Google Analytics' Form Analytics or Hotjar to identify where users abandon forms.

Preventative Measures

While fixing bugs is important, implementing preventative measures can help you avoid many common issues in the first place. Adopting these practices will lead to a more stable, reliable website.

Implement Testing Protocols

  • Use automated testing for critical functionality
  • Conduct cross-browser testing before deployments
  • Implement user acceptance testing (UAT)
  • Set up monitoring for ongoing performance

Follow Best Practices

  • Use semantic HTML and valid CSS
  • Follow accessibility guidelines (WCAG)
  • Implement progressive enhancement
  • Use version control for all code changes

Regular Maintenance

  • Schedule regular site audits
  • Update CMS, plugins, and dependencies
  • Monitor error logs and analytics
  • Create a bug tracking system

Conclusion

Identifying and fixing website bugs is an ongoing process that requires vigilance and regular testing. By addressing common issues like broken links, cross-browser compatibility problems, responsive design flaws, performance bottlenecks, and form errors, you can provide a better experience for your users and improve your site's effectiveness.

Remember that each fix not only improves the experience for your users but can also positively impact your conversion rates, SEO performance, and overall brand perception.

Need Professional Help?

Our team of web development experts specializes in diagnosing and fixing website bugs. Contact us for a comprehensive website audit and personalized solutions.

What website bugs have you encountered that were particularly challenging to fix? Share your experiences and solutions in the comments below!

Michael Chen

Michael Chen

Senior Developer

Michael is a full-stack developer specializing in React and Node.js with a passion for building scalable web applications.

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